Terms of the catalogue
Read the shopping terms, exact paper-format specifications, request acceptance process and consumer conditions.
01 / Merchant and contact details
Contact Kate Rolston Studio LLC at [email protected]. 13475 THORNCREEK CIRCLE, THORNTON, CO 8241, Colorado, US. Company number 20258197251. We offer photographic prints and posters in clearly specified, unframed paper formats.
02 / Products and specifications
Ten independent photographic artworks are offered in art-print and poster collections. Each has 12 × 16, 18 × 24 and 24 × 32 inch portrait formats, respectively 30.48 × 40.64, 45.72 × 60.96 and 60.96 × 81.28 cm. Art prints specify 230 gsm matte photographic paper; posters specify 200 gsm matte poster paper. All are unframed. No frames, mats, certificates, numbered editions or mounting accessories are included. Images are illustrative artwork, not claims about real studio premises or a named photographer.
03 / Request, acceptance and payment
Place your order with the exact SKU, format and quantity. Our team will contact you to confirm availability, the delivery address, the final total including applicable tax and payment arrangements. Payment and order confirmation are required before dispatch.
04 / Delivery and returns policy
Delivery covers contiguous US destinations at $8.00 delivery, with 1–2 handling plus 3–5 transit business days, or 4–7 in total after acceptance and payment. Estimated tax at checkout is $0.00; applicable tax is confirmed before payment. change-of-mind returns are within 30 calendar days from delivery; the return label is $8.00, restocking is $0.00 and approved refunds are initiated within 5 business days after inspection. Damaged or incorrect goods have free approved return labels. Full authorization steps appear in the separate shipping and returns pages.
05 / Responsible use and errors
No payment is taken when you place your order. Do not submit another person’s information without permission, attempt to access private records or place card credentials in notes. Quantity is limited to ten per SKU. Unknown SKUs, fractional quantities, invalid ZIP codes and unavailable catalogue variants are rejected. A failure retains the cart and draft so you can correct or retry without losing the selection.
06 / Questions, disputes and rights
Email [email protected] with your reference before any physical return or payment. Nothing in these terms removes rights that cannot lawfully be excluded, and these terms do not establish a specific governing-law or arbitration agreement. For deceptive-practice complaints, US consumers may use the Federal Trade Commission’s official reporting portal or Colorado Attorney General complaint portal.